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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nathan Ayers

April 21, 2023

5  out of  5 rating by Nathan Ayers
"Hands down, the most experienced people I have ever worked with for my insurance needs! Norma had great customer services and was extremely knowledgeable about the needs for my small business insurance that I was honestly unaware that I needed! 10/10 would recommend Phil’s office if you are looking for an insurance company that knows what you need and works with you in a professional and timely manner!"

Mallie Hagan

April 20, 2023

5  out of  5 rating by Mallie Hagan
"Always very helpful"

David King

April 14, 2023

5  out of  5 rating by David King
"Great employee. Kind considerate and professional!"

Robert Cook

March 27, 2023

5  out of  5 rating by Robert Cook
"Get your quote here. Great team."


March 16, 2023

5  out of  5 rating by tabito
"great customer service!"

Amber post score

February 20, 2023

5  out of  5 rating by Amber post score
"Michelle is great! Very attentive and all ways on it! Thanks so much for all that you do!"

Jacob Henley

February 16, 2023

5  out of  5 rating by Jacob Henley
"Exceptionally helpful with all insurance related questions and inquiries. Highly recommend."

Christy Mutchler

February 9, 2023

5  out of  5 rating by Christy Mutchler
"Recently had a car insurance claim. The entire process was complete in 10 days! Tow, estimate and money received. Super smooth process."

Rebecca Miller

January 25, 2023

5  out of  5 rating by Rebecca Miller
"Hands down the nicest customer service, and best policy. I'm treated like a person, not just a number. It is a relief to know that if I have another flat tire in my future, State Farm has my back. 😁🥰"

Laurie Clifton

January 14, 2023

5  out of  5 rating by Laurie Clifton
"State Farm has good rates and good coverages for our home, auto, and umbrella needs. Michelle has been great to work with! Thorough, prompt, and professional service!"


January 4, 2023

5  out of  5 rating by lachystark
"The agent who assisted me was super friendly and helped me with everything I needed"

Dena Williams

January 3, 2023

5  out of  5 rating by Dena Williams
"Norma Reeves is the best lady to work with. Explains everything so well and works hard to be of service. Thank You!!"

jan schlicher

December 8, 2022

5  out of  5 rating by jan schlicher
"Best rates and Best customer service!"

A Corwell

November 30, 2022

5  out of  5 rating by A Corwell
"Was very helpful and nice.Enjoyed the talk. ."

Toni Williams

November 11, 2022

5  out of  5 rating by Toni Williams
"You NEVER want to need your insurance company but when you do - I hope you have someone as COMPLETELY AMAZING as Phil Beeson’s State Farm Office in Crestwood, KY! Michelle and Lynn have had my back for years and when my daughter was hit by a distracted driver on his phone….Michelle went above and beyond to help me keep her safe and to help me start my claim! I could not have done it without her! I was so shaken up and Michelle took the time to walk me though everything STEP BY STEP and then repeated it again so I could do what I needed to do!! Hearing my daughter cry on the phone while telling me someone hit her was one of the scariest moments I’ve had as a mother! State Farm was there when I needed them most and now every time I speak with Michelle I overflow with GRATITUDE!!! You are all “The BEST!!”"

garry bouvet

November 3, 2022

5  out of  5 rating by garry bouvet
"Michelle Flaherty does a great job there! She is always so helpful and prompt with responses."

Andy Wolf

October 21, 2022

5  out of  5 rating by Andy Wolf
"Providing excellent service to my real estate clients is my top priority. Part of providing this excellent service is connecting my clients with the best advisors and resources. Phil Beeson State Farm provides the highest quality service with competitive rates. Thank you to Norma for the quick response time, and being so helpful every step of the way!"

Joseph Malone

August 23, 2022

5  out of  5 rating by Joseph Malone
"I do not know if a more honest and sincere person…. I have known Phil for a long time, an ambitious and caring individual. He will make sure you are taken care of…."

Nnazagom Chibuezeoke

July 1, 2022

5  out of  5 rating by Nnazagom Chibuezeoke
"Norma was very helpful throughout the process of finding the right insurance package for me. Highly recommended."

Tatianna Scales

June 1, 2022

5  out of  5 rating by Tatianna Scales
"My experience with Norma was amazing. She was very detailed and informative and answered any and all questions I had! I would definitely recommend Phil Beeson’s company. His staff is very patient, knowledgeable and kind."

Jennifer Roth

June 1, 2022

5  out of  5 rating by Jennifer Roth
"Best Customer Service around"

Matt Beeson

May 25, 2022

5  out of  5 rating by Matt Beeson
"Michelle at State Farm did some extra research to determine coverage of a rental car while vacationing in Canada. She provided the forms necessary to avoid what would have been a $250 cost for insurance through Avis. Thanks to Michelle...."

Carrie Mcdonnell

May 12, 2022

5  out of  5 rating by Carrie Mcdonnell
"Awes Amazing service from Phil and Norma!! Felt like I was just talking to friends! Gave me an awesome quote! Couldn’t be happier!!"

Eric Ebock

May 4, 2022

5  out of  5 rating by Eric Ebock
"Phil Beesom continues the tradition of great service with our insurance needs and questions that was established under the now retired previous agent. His staff is very helpful and knowledgeable. State Farm should be confident that they are being well represented in our community."

Garrett Freeman

May 4, 2022

5  out of  5 rating by Garrett Freeman
"Norma was very pleasant to work with. I didn't feel pressured and she wasn't hasty in her approach. She explained my options and was patient with any questions I had. I would definitely recommend."