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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Guest

December 1, 2023

5  out of  5 rating by David Guest
"Great service, fast response every time!!"
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Angelo Dapro

November 28, 2023

5  out of  5 rating by Angelo Dapro
"Great service"
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Sidat Lejwed

November 8, 2023

5  out of  5 rating by Sidat Lejwed
"نورما هي الأفضل على الاطلاق"
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Travis Erickson

November 1, 2023

5  out of  5 rating by Travis Erickson
"Very prompt and considerate about getting you the most out of your insurance needs. Miss Norma is super sweet and very personable and professional. It’s a nice and reassuring feeling when a representative gives you a direct number to call or text anytime day or night. Now that’s coverage you can count on."
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Amman Gee

October 17, 2023

5  out of  5 rating by Amman Gee
"Phil (Beeson) has been incredible as my agent. Norma has been wonder as well. They were so helpful and provided top tier service. I recommend this agency."
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Katherine Baldridge

August 14, 2023

5  out of  5 rating by Katherine Baldridge
"Phil Beeson was very helpful I'm very satisfied with the results"
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Victor Aubrey

July 18, 2023

5  out of  5 rating by Victor Aubrey
"Norma is the best"
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Halley Michels

June 16, 2023

5  out of  5 rating by Halley Michels
"My agent was Norma Reeves and she’s wonderful! She helps me out with any questions I have and always gets back to me in a timely manner. She also got me a very good deal on my car coverage when I bundled auto and home insurance. Overall great experience!"
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Nathan Ayers

April 21, 2023

5  out of  5 rating by Nathan Ayers
"Hands down, the most experienced people I have ever worked with for my insurance needs! Norma had great customer services and was extremely knowledgeable about the needs for my small business insurance that I was honestly unaware that I needed! 10/10 would recommend Phil’s office if you are looking for an insurance company that knows what you need and works with you in a professional and timely manner!"
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Mallie Hagan

April 20, 2023

5  out of  5 rating by Mallie Hagan
"Always very helpful"
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David King

April 14, 2023

5  out of  5 rating by David King
"Great employee. Kind considerate and professional!"
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Robert Cook

March 27, 2023

5  out of  5 rating by Robert Cook
"Get your quote here. Great team."
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tabito

March 16, 2023

5  out of  5 rating by tabito
"great customer service!"
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Amber post score

February 20, 2023

5  out of  5 rating by Amber post score
"Michelle is great! Very attentive and all ways on it! Thanks so much for all that you do!"
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Jacob Henley

February 16, 2023

5  out of  5 rating by Jacob Henley
"Exceptionally helpful with all insurance related questions and inquiries. Highly recommend."
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Christy Mutchler

February 9, 2023

5  out of  5 rating by Christy Mutchler
"Recently had a car insurance claim. The entire process was complete in 10 days! Tow, estimate and money received. Super smooth process."
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Rebecca Miller

January 25, 2023

5  out of  5 rating by Rebecca Miller
"Hands down the nicest customer service, and best policy. I'm treated like a person, not just a number. It is a relief to know that if I have another flat tire in my future, State Farm has my back. 😁🥰"
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Laurie Clifton

January 14, 2023

5  out of  5 rating by Laurie Clifton
"State Farm has good rates and good coverages for our home, auto, and umbrella needs. Michelle has been great to work with! Thorough, prompt, and professional service!"
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lachystark

January 4, 2023

5  out of  5 rating by lachystark
"The agent who assisted me was super friendly and helped me with everything I needed"
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Dena Williams

January 3, 2023

5  out of  5 rating by Dena Williams
"Norma Reeves is the best lady to work with. Explains everything so well and works hard to be of service. Thank You!!"
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jan schlicher

December 8, 2022

5  out of  5 rating by jan schlicher
"Best rates and Best customer service!"
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A Corwell

November 30, 2022

5  out of  5 rating by A Corwell
"Was very helpful and nice.Enjoyed the talk. ."
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Toni Williams

November 11, 2022

5  out of  5 rating by Toni Williams
"You NEVER want to need your insurance company but when you do - I hope you have someone as COMPLETELY AMAZING as Phil Beeson’s State Farm Office in Crestwood, KY! Michelle and Lynn have had my back for years and when my daughter was hit by a distracted driver on his phone….Michelle went above and beyond to help me keep her safe and to help me start my claim! I could not have done it without her! I was so shaken up and Michelle took the time to walk me though everything STEP BY STEP and then repeated it again so I could do what I needed to do!! Hearing my daughter cry on the phone while telling me someone hit her was one of the scariest moments I’ve had as a mother! State Farm was there when I needed them most and now every time I speak with Michelle I overflow with GRATITUDE!!! You are all “The BEST!!”"
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garry bouvet

November 3, 2022

5  out of  5 rating by garry bouvet
"Michelle Flaherty does a great job there! She is always so helpful and prompt with responses."
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Andy Wolf

October 21, 2022

5  out of  5 rating by Andy Wolf
"Providing excellent service to my real estate clients is my top priority. Part of providing this excellent service is connecting my clients with the best advisors and resources. Phil Beeson State Farm provides the highest quality service with competitive rates. Thank you to Norma for the quick response time, and being so helpful every step of the way!"